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RWAP Services is an IT
Solutions Company, with an experienced team of local software and
electrical engineers with over 20 years experience of maintaining and
designing computers and software. With an understanding of how
computers work from the engineering side, you can be guaranteed that
our highly skilled engineers will have your computer system up and
running with the minimum of time and effort.
One of the most common
problems which is faced by PC users is when their system becomes
unresponsive or suffers continual adware (popup windows, advertising
and spam) or virus attacks. Our network of trained engineers
ensures an emergency response to these and get your system back up and
running in as short a time as possible, including virus and adware
removal, reinstallation of the operating system and installation of
tools (or advice on the type of packages to get) to prevent further
attacks in the future, and even the immunization of the system to
prevent you accessing dangerous websites and files.
No job is too small
for out trained engineers - we are pleased to be of service, even if
you only want a new graphics card installed or your PC relocating to
another room. Our engineers are also happy to advise on installation of
parental controls to protect your children from harmful websites as
well as tools to enhance the speed of your dial-up internet connection
(these are known as internet accelerators). If you are not
certain about your requirements, then please contact .
Installation of
wireless networks can be arranged with minimum fuss, whilst ensuring
that your data remains secured. We can also advise on methods of
improving your broadband speed and removing broadband errors caused by
poor quality installations.
Our field service
engineers are supported by our main workshop which has been designed to
ensure a fast turnaround for both critical and standard
equipment. However, most faults are fixed on site.
Our charges are a
fixed £35 for a call-out (including the first 30 minutes
labour) plus parts.
All time after that is charged in 10 minute units at the rate of
£3 per unit.
We do not charge for travel unless this is over 30 miles from our base
of operation in Staffordshire (mileage over 30 miles is charged at
35p per mile).
With most computer
faults diagnosed and rectified within an hour, the average computer
upgrade or repair costs only £65 (excluding parts).
Computer (PC)
Technical Support:
- PC, Network, Server, hardware/software problem
resolution
- Evaluation and estimates of your problems
- Installation and purchasing
- Performance issues investigated and addressed
- XP Remote Assistance Support
- Virus and Adware detection and removal
- Re-Installation & Upgrades of PC operating
systems and software
- Complete software rebuild of your PC if required
- 24/7 support available
- On-site support within the Midlands and
Staffordshire regions
- Data file and disk recovery resulting from deletion,
corruption or damage
- Secure wipe of old PC systems for disposal or charity
donation
RWAP Services is
dedicated to ensuring a pleasant customer experience, with smartly
dressed engineers and guaranteed quality of work.
Team
Experience
The RWAP Services team
draws from
a breadth of experience in a host of different fields, as follows:
-
Computer
programmers with 20+ years experience, including 68000 machine code
programming, C, Perl, PHP, HTML
coding, BASIC, SCADA and PLC realtime programming
-
Test specialists
with 16 years experience of testing a wide range of software and
hardware.
-
Network of on-site
engineers used to industrial and home environments, as well as ensuring
confidentiality of data.
-
In depth knowledge
of the inner workings of computers and the skills to build and repair
computers.
-
Qualified
Electrical Installation teams for running cables and installing
complete computer systems, trained to work within manufacturers
guidelines and to all the relevant industry standards. Our installation
teams pay attention to every detail both technically and aesthetically..
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