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Other RWAP Websites
RWAP
Software
(supporting the Sinclair QL, Cambridge Z88 and ZX
Spectrum)
RWAP
Adventures
(Adventure gaming)
Internet Business Angels
(Providing advice to small business)
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RWAP Services is an IT Solutions Company,
with an experienced team of local software and electrical engineers with over 20
years experience of maintaining and designing computers and software. With
an understanding of how computers work from the engineering side, you can be
guaranteed that our highly skilled engineers will have your computer system up
and running with the minimum of time and effort.
One of the most common problems which is
faced by PC users is when their system becomes unresponsive or suffers continual
adware (popup windows, advertising and spam) or virus attacks. Our network
of trained engineers ensures an emergency response to these and get your system
back up and running in as short a time as possible, including virus and adware
removal, reinstallation of the operating system and installation of tools (or
advice on the type of packages to get) to prevent further attacks in the future,
and even the immunization of the system to prevent you accessing dangerous
websites and files..
No job is too small for out trained
engineers - we are pleased to be of service, even if you only want a new
graphics card installed or your PC relocating to another room. Our engineers are
also happy to advise on
installation of parental controls to protect your children from harmful websites
as well as tools to enhance the speed of your dial-up internet connection (these
are known as internet accelerators). If you are not certain about your
requirements, then please contact
.
Our field service engineers are supported
by our main workshop which has been designed to ensure a fast turnaround for
both critical and standard equipment. However, most faults are fixed on
site.
Our charges are a fixed £35+VAT for a
call-out (including the first 30 minutes labour) plus parts.
All time after that is charged in 10 minute units at the rate of £3+VAT per
unit.
We do not charge for travel unless this is over 30 miles from our base of
operation in the West Midlands (mileage over 30 miles is charged at 35p per
mile).
With most computer faults diagnosed and
rectified within an hour, the average computer upgrade or repair costs only
£65+VAT (excluding parts).
Computer (PC) Technical Support:
- PC, Network, Server, hardware/software problem resolution
- Evaluation and estimates of your problems
- Installation and purchasing
- Performance issues investigated and addressed
- XP Remote Assistance Support
- Virus and Adware detection and removal
- Re-Installation & Upgrades of PC operating systems and software
- Complete software rebuild of your PC if required
- 24/7 support available
- On-site support within the West Midlands and Staffordshire regions
- Data file and disk recovery resulting from deletion, corruption or damage
- Secure wipe of old PC systems for disposal or charity donation
RWAP Services is dedicated to ensuring a
pleasant customer experience, with smartly dressed engineers and guaranteed
quality of work.
Team Experience
The RWAP Services team draws from
a breadth of experience in a host of different fields, as follows:
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Computer programmers with 20+ years experience, including
68000 machine code programming, C, Perl, PHP, HTML
coding, BASIC, SCADA and PLC realtime programming
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Test specialists with 16 years
experience of testing a wide range of software and hardware.
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Network of on-site engineers used to
industrial and home environments, as well as ensuring confidentiality of
data.
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In depth knowledge of the inner workings of computers and the skills
to build and repair computers.
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Qualified Electrical Installation
teams for running cables and installing complete computer systems,
trained to work within manufacturers guidelines and to all the relevant
industry standards. Our installation teams pay attention to every detail
both technically and aesthetically..
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